About Betsy Bassis

Betsy has extensive experience leading complex, customer-facing organisations across the private and public sectors. Before joining NHSBT in March 2019, she was the Chief Operating Officer at the Department for Environment, Food and Rural Affairs. Betsy spent 12 years at Centrica/British Gas in a range of senior roles, including Strategy Director for British Gas. She is a non-executive director of the housing association London and Quadrant where she also chairs the Customer Experience Committee.